FAQ

unfortunately, due to outside circumstances, we have had to halt operations at hwy blues. while we were so excited to bring the best menswear in the world to new orleans, we just aren't able to at the present time. we appreciate everyone who has supported in any way.

orders

• online orders ship within 3-5 business days
• once an order is placed, the order cannot be altered or canceled
• if an order is placed and the item is unavailable or damaged, we will automatically refund your original payment method and inform you via email within 3-5 business days.

domestic shipping

• domestic orders ship via USPS priority or UPS ground
• we offer free shipping on domestic orders over $250 and courtesy signature confirmation on all domestic orders over $500
• we are not responsible for lost, stolen, or damaged packages once released from our custody
• we are unable to accept any returns for any merchandise at this time

international shipping

• international orders ship via usps priority
• we can ship via dhl or ups at the customer's cost upon request
• we are not responsible for lost, stolen, or damaged packages once released from our custody
• we are unable to accept any returns for any merchandise at this time

returns/exchanges

• we are unable to accept any returns for any merchandise at this time
• if an item arrives damaged, or is the wrong item please email info@hwyblues.com to set up a return