FAQ
unfortunately, due to outside circumstances, we have had to halt operations at hwy blues. while we were so excited to bring the best menswear in the world to new orleans, we just aren't able to at the present time. we appreciate everyone who has supported in any way.
orders
- online orders ship within 3-5 business days
- once an order is placed, the order cannot be altered or canceled
- if an order is placed and the item is unavailable or damaged, we will automatically refund your original payment method and inform you via email within 3-5 business days.
domestic shipping
- domestic orders ship via USPS priority or UPS ground
- we offer free shipping on domestic orders over $250 and courtesy signature confirmation on all domestic orders over $500
- we are not responsible for lost, stolen, or damaged packages once released from our custody
- we are unable to accept any returns for any merchandise at this time
international shipping
- international orders ship via usps priority
- we can ship via dhl or ups at the customer's cost upon request
- we are not responsible for lost, stolen, or damaged packages once released from our custody
- we are unable to accept any returns for any merchandise at this time
returns/exchanges
- we are unable to accept any returns for any merchandise at this time
- if an item arrives damaged, or is the wrong item please email info@hwyblues.com to set up a return
discount codes/gift cards
- discount codes can not be combined with other discount offers or promotions
- offer can not be applied to previous purchases, gift cards, shipping fees, or taxes
- discount applied before shipping, handling, and tax
- full price items purchased with discount code are eligible for return
- exclusions may apply
- gift cards are available for purchase in any amount above $10 and will be sent to the email entered at checkout once your purchase has been processed
- gift cards do not expire and are eligible to any purchase in-store or online