orders

  • online orders ship within 1-3 business days
  • once an order is placed, the order cannot be altered or canceled
  • if an order is placed and the item is unavailable or damaged, we will automatically refund your original payment method and inform you via email within 1-3 business days.

domestic shipping

  • domestic orders ship via usps priority
  • we offer free shipping on domestic orders over $250 and courtesy signature confirmation on all domestic orders over $500
  • we are not responsible for lost, stolen, or damaged packages once released from our custody

international shipping

  • international orders ship via usps priority
  • we can ship via dhl or ups at the customer's cost upon request
  • ware not responsible for lost, stolen, or damaged packages once released from our custody

returns/exchanges

  • we are happy accept returns for exchange or store credit on full-priced merchandise within 10 business days of receiving your package
  • all returned merchandise must arrive in the condition it was shipped to you
  • we can not accept any merchandise that has been worn, altered, is missing applicable tags, or has pet hair and/or odor such as smoke, detergent, etc.
  • once a return has been processed you will receive a store credit for the original amount paid, minus shipping via email within 1-3 business days
  • return shipping costs are the customer's responsibility
  • if an item arrives damaged/defective or if you receive the wrong item, please email us for a free return label so we can replace the item
  • we do not offer refunds

discount codes/gift cards

  • discount codes can not be combined with other discount offers or promotions
  • offer can not be applied to previous purchases, gift cards, shipping fees, or taxes
  • discount applied before shipping, handling, and tax
  • full price items purchased with discount code are eligible for return
  • exclusions may apply
  • gift cards are available for purchase in any amount above $10 and will be sent to the email entered at checkout once your purchase has been processed
  • gift cards do not expire and are eligible to any purchase in-store or online